Privacy policy

Privacy Policy

Last updated: May 29, 2026

This Privacy Policy explains how Veysette & Vale, owned and operated by Penny M. Kortering, an individual trading under the name Veysette & Vale, located at 9621 Sunrise Lakes Blvd, Apt 309, Sunrise, FL 33322, United States, collects, uses, and protects your personal information when you visit or make a purchase through veysettevale.com.

We are committed to protecting your privacy in accordance with US federal and state laws, including FTC regulations, the Florida Deceptive and Unfair Trade Practices Act (FDUPTA), and the California Consumer Privacy Act (CCPA) for California residents. EU customers are additionally protected under the General Data Protection Regulation (GDPR).

1. Information We Collect

  • Identity: first name, last name
  • Contact: email address, phone number (if provided)
  • Shipping: delivery address
  • Purchase data: products ordered, order value, payment confirmation (we do not store card numbers)
  • Technical data: IP address, browser type, device, pages visited (via cookies and analytics tools)
  • Communications: messages sent via email or our contact form

2. How We Collect It

  • Directly from you when you place an order, complete a form, or opt in to communications
  • Automatically through cookies and tracking technologies when you browse veysettevale.com (see our Cookie Policy)
  • From third-party services integrated into our platform, such as Shopify and Google Analytics

3. How We Use Your Information

  • To process, fulfill, and ship your orders
  • To send order confirmation, tracking, and shipping notifications
  • To handle customer inquiries, returns, and complaints
  • To comply with legal and tax obligations
  • To detect and prevent fraud and unauthorized transactions
  • To improve website performance and user experience (analytics — with your consent)
  • To send marketing communications (only with your explicit opt-in)

4. How Long We Keep Your Data

  • Order and transaction data: up to 7 years (accounting and tax obligations)
  • Customer support communications: up to 3 years from the date of last interaction
  • Marketing preferences: until you unsubscribe or withdraw consent
  • Analytics and technical data: up to 13 months

5. Who We Share It With

We do not sell your personal information. We share it only where strictly necessary to operate our business, with the following categories of service providers:

  • Shopify Inc.: our e-commerce platform provider
  • Shopify Payments: secure payment processing
  • Shipping and logistics partners: to fulfill and deliver your order
  • ParcelPanel: order tracking functionality
  • Google Analytics: website analytics (anonymized data)
  • Advertising platforms (Meta, Google Ads): only with your cookie consent

6. California Residents — CCPA Rights

If you are a California resident, the CCPA grants you the following rights:

  • Right to know: request details on the personal data we collect, use, and share
  • Right to delete: request deletion of your personal data, subject to applicable legal exceptions
  • Right to opt out: we do not sell personal information — this right does not currently apply
  • Right to non-discrimination: we will not treat you differently for exercising your CCPA rights

To exercise your CCPA rights, email us at contact@veysettevale.com with the subject line "CCPA Rights Request".

7. EU Customers — GDPR Rights

If you are located in the European Union, the GDPR grants you the right to access, rectify, erase, restrict, or port your personal data, and to object to certain processing. You may also withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise your GDPR rights, email contact@veysettevale.com with the subject line "GDPR Rights Request". We will respond within one month.

8. International Data Transfers

Some of our service providers — including Shopify and Google — may process data in countries outside the US or EU. For EU customers, we ensure appropriate safeguards are in place through standard contractual clauses or other legally recognized transfer mechanisms.

9. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or for legal reasons. The date at the top of this page reflects the most recent revision. We recommend reviewing it from time to time.

10. Contact Us

  • Email: contact@veysettevale.com
  • Address: Penny M. Kortering, 9621 Sunrise Lakes Blvd, Apt 309, Sunrise, FL 33322, United States